FAQ Topic: Public Works FAQs

My power is out! When will it be turned back on?

Power blackouts can happen for various reasons such as a traffic accident, a downed tree, bad weather, or a system overload. Sometimes the power turned off for maintenance, upgrades, and consumer safety. SoCal Edison will notify residents of affected areas when there is a scheduled power shutdown. You can check the status of expected and … Continued

How do I schedule a pick-up for bulky items?

To arrange for your bulky item pick up, call Burrtec Waste Inc. at (909) 620-1353. Burrtec Waste Industries, Inc. offers a residential bulky item pickup program, subject to the following guidelines: Each calendar year, households within the City of Montclair are allowed four (4) bulky item pickups. Bulky items may include the following household items:  … Continued

How can I report graffiti?

Please report graffiti to the City by filling out this online form or calling the Public Works Operations Division at (909) 625-9480.

How can I get a Construction Permit?

Road Construction permit applications are only for work done on City property in the public right-of-way such as streets, sidewalks, driveway approaches, and curbs. The application can be downloaded or collected in-person from the Public Works Engineering Department. For construction work in residential homes and private businesses, contact Building and Planning at (909) 625-9477.

Where can I get passport?

Please contact the United States Postal Service. The nearest local branch is located at 5186 Benito St, Montclair, CA 91763.

My water is brown and has residue in it! Who can I contact?

It is recommended that homeowners seek services from a licensed plumber who would be able to detect any underlying problems on the property such as corrosion and iron or lead residue from old pipes. Report the issue to the Public Works Operations Division using this form. In addition, homeowners may submit a report to Monte … Continued

How can I get my water tested for quality?

Residents who would like to their home water tested for quality can contact the Monte Vista Water District (909) 624-0035 or hire a private contractor for services at their own discretion.

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