Archives: FAQs

How can I get my water tested for quality?

Residents who would like to their home water tested for quality can contact the Monte Vista Water District (909) 624-0035 or hire a private contractor for services at their own discretion.

My water is brown and has residue in it! Who can I contact?

It is recommended that homeowners seek services from a licensed plumber who would be able to detect any underlying problems on the property such as corrosion and iron or lead residue from old pipes. Report the issue to the Public Works Operations Division using this form. In addition, homeowners may submit a report to Monte … Continued

Where can I report a pothole?

You can report potholes to the Public Works Operations Division online using this form. Please be detailed about the location and cross streets. Provide photos if possible.

When is the Building & Planning and Public Works Engineering permit counter open?

Counter Hours Community Development Building & Planning Permits (preferred for walk-ins): Morning: 7am to 9am Afternoon: 4pm to 5:30pm All other hours, call for an appointment at (909) 625-9477 Building Inspection Request Hotline (909) 625-9448 Public Works Engineering & Transportation Permits (appointment preferred): 7am to 6pm Call for availability: (909) 625-9478 City Hall is open … Continued

What kind of permit do I need to repair or upgrade my driveway approach?

Alterations of residential and commercial driveway approaches in the public right-of-way require a Construction permit. Fees will vary. Download a form and follow the instructions. You may email or hand deliver the form in-person to the Public Works Engineering Counter located at City Hall. Allow 10 days for processing. You will be contacted by staff … Continued

How do I obtain a Transportation Permit for the City of Montclair?

Review our Truck Route map to plot out your course. Download a transportation permit form from the city website and complete the form including all requested measurements and routes. Email the form with proof of company liability insurance to the Department of Public Works: Engineering Division. Auto liability and Bodily Injury insurance must be at … Continued

Why can’t I park on the street during street sweeping day?

The City of Montclair provides its residents with once-a-week street sweeping service. Parking is restricted on street sweeping day to achieve cleaner public streets. On the day your street is swept, parking on the street is prohibited between the hours of 7:00 a.m. and 2:00 p.m. Signs will be posted in your neighborhood indicating the … Continued

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