On May 14, 2020, the County of San Bernardino launched the COVID-Compliant Business Partnership Program to support local small businesses and help ensure ongoing compliance with State and County health orders and direction.

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Expand/Contract Questions and Answers

  • A member of my family is disabled. What does he/she do during a fire?

  • Do I need to put a smoke detector in every room? How many do I need?

  • How do I go about drawing up an escape plan for my home/business?

  • How do I schedule a fire station tour?

  • Should I have a fire extinguisher in my home?

  • Telephone number of Human Resources Hotline.

  • What can I do to protect my home from wildland fires?

  • What information should I have when reporting a 9-1-1 emergency?

  • What is the work schedule for firefighters?

  • When I call 9-1-1 for a medical emergency, why does an engine arrive in addition to an ambulance?

  • Are there athletic or fitness programs for adults?

  • Are visitors of the subscribing member and businesses covered?

  • California Office of Emergency Services (OEC)

  • Can I call 9-1-1 from my cell phone?

  • Do you have programs for children?

  • General Emergency Management Information

  • How do I apply for the Paramedic Subscription Program?

  • How do I contact FEMA/state disaster agencies?

  • How do I dispose of a Christmas tree?

  • How do I dispose of computers and televisions?

  • How do I dispose of paint, toxic materials, used motor oil and car batteries?

  • How do I dispose of used tires?

  • How do I leave a message for a Council Member?

  • How do I make sure my smoke detector works?

  • How long does it take a fire engine to get to a fire or medical emergency after 911 has been called?

  • I am considering moving to Montclair. How can I find out what schools my children will attend?

  • I need to have the colored curb repainted.

  • I own property within the unincorporated area of San Bernardino County adjacent to Montclair. What is the Planning agency that serves my area and how do I contact them?

  • I want to get the crime statistics for the area I'm moving to.

  • I want to start or join a neighborhood watch.

  • If I decide not to join the Paramedic Subscription Program, what are the charges for the Emergency Medical Services provided by the Montclair Fire Department?

  • Is my ambulance ride to the hospital covered?

  • My property is currently served by a private sewer (septic) system. Can I connect to the City sewer system?

  • Tell me about athletic or fitness programs for children.

  • What do firefighters do when they are not on calls fighting fires?

  • What is the City phone number?

  • What is the Paramedic Subscription Program?

  • What programs are there to help me fix up my property?

  • What school districts serve Montclair?

  • What time should I place my trash containers at the curb?

  • What type of fire extinguisher should I purchase for my home and how will I know how to use it properly?

  • When responding to a call in the “middle of the night” do the firefighters have to use the sirens even though traffic is minimal?

  • When there is only a small fire, why do so many fire engines respond?

  • Where are the public disaster shelters?

  • Where can I get CPR classes?

  • Where can I get first aid classes?

  • Where is City Hall?

  • Where is the Finance Department located?

  • Where is the Police Department?

  • Who is covered if I subscribe to the Paramedic Program?

  • Who is eligible to join the Paramedic Subscription Program?

  • Who is on the most wanted list?

  • Will I be responsible for any of the charges if I become a Paramedic Subscription Program subscriber?

  • Will the Fire Department still respond if I do not subscribe to the Paramedic Subscription Program?