On May 14, 2020, the County of San Bernardino launched the COVID-Compliant Business Partnership Program to support local small businesses and help ensure ongoing compliance with State and County health orders and direction.
No, original application and signature are required for employment applications
Can I fax my employment application?
No, an original application and signature is required for all employment applications submitted.
Do you accept interest cards for employment?
Yes, interest cards are available at City Hall.
When I call 9-1-1 for a medical emergency, why does an engine arrive in addition to an ambulance?
The fire department serves as the first responders for all medical emergencies. Our two fire stations are strategically located in Montclair so our response times have a positive effect on medical emergencies. In addition to our paramedics, the rest of our fire personnel are certified Emergency Medical Technicians (EMT). The transportation of patients is provided by American Medical Response a private ambulance company that provides transport services to most of San Bernardino County. It is also important to remember that with many medical emergencies extra hands and bodies are necessary to assist with the care and moving of a patient onto a gurney.
Are there athletic or fitness programs for adults?
Please visit the Human Services Division website here.
Are visitors of the subscribing member and businesses covered?
No, only the immediate family members or employees.
Do I need a permit for a swimming pool or spa?
Yes, a building permit is required for in-ground and above-ground projects. Contact the Building Division at (909) 625-9477 for details.
Do I need a permit for my business sign?
Yes. Permits may be obtained from the Planning and Building Divisions during regular counter hours, Monday through Thursday, 7:00 a.m. to 9:00 a.m. and 4:00 p.m. to 5:30 p.m. Only a licensed sign contractor or the property owner may obtain sign permits.
Do you have programs for children?
Yes, please see the Human Services Department website here
How can I find out if a certain type of business is permitted at a specific location in Montclair?
It is highly recommended that you contact the Planning Division at (909) 625-9477 before making any commitment, financial or otherwise, to open a business in Montclair for the purpose of determining if your business is permitted at the location you have identified.
How can I get a parking permit?
Residential parking zones on City streets are established in certain areas of the City where there is a high demand for parking but a limited number of parking spaces. The intent of residential parking zones is to give residents in that area, or residents on one side of a street, parking in front of their homes. If you live in an area with residential parking restrictions, you may obtain a parking permit or permits by going to the information counter at City Hall. You must show your driver's license proving that you live at a location within the parking zone and copies of vehicle registrations showing that the vehicles are registered at that address.
Contact City Hall at (909) 626-8571 for information about the types of permits available and the requirements for their issuance.
How do I apply for the Paramedic Subscription Program?
Contact Customer Service at (909) 625-9472 or the Fire Department at (909) 447-3540 to request an application.
I am interested in opening a business in Montclair. What types of permits do I need before I open?
The permits required depend upon the type of business proposed. Most applications for new businesses can be processed administratively by staff. This involves completing specific forms describing the type of business activity and location, obtaining approval by Planning Division staff, and obtaining a business license. However, some businesses require more extensive review and additional entitlements, such as a Conditional Use Permit (CUP), prior to opening. Business activities that are subject to the more intensive review include stores or restaurants that sell alcoholic beverages, massage establishments, adult-oriented businesses, vehicle or watercraft dealers with outdoor display areas, video arcades and Internet access establishments (commonly known as cyber cafés). To determine the process for establishing your business in Montclair, please contact the Planning Division at (909) 625-9477.
I want to build a fence in my yard. Do I need to obtain a building permit first?
Yes, building permits are required for all fences and walls regardless of height. The Zoning Code governs the height of fences and walls, depending upon their location on the property. For more information, contact the Planning and Building Divisions at (909) 625-9477.
I want to build a new house or remodel my existing house. What departments should I contact regarding my project?
Contact the Planning and Building Divisions in the main lobby of City Hall or by calling (909) 625-9477.
I want to start or join a neighborhood watch.
To begin a neighborhood watch group, form a small planning committee of neighbors to discuss the needs of your community, gauge the level of interest, and identify potential problems. You will also need to decide on a date and place for an initial neighborhood watch meeting.
If your group is interested in having a member of the Montclair Police Department attend either the first or a subsequent meeting and speak to the group about a particular topic of concern, you can make arrangements for this by calling the Montclair Police Department at (909) 621-4771. For more information and educational materials related to starting a Neighborhood Watch or to register your Neighborhood Watch in the National Neighborhood Watch Database, click on to the following link:
If I decide not to join the Paramedic Subscription Program, what are the charges for the Emergency Medical Services provided by the Montclair Fire Department?
Resident, Basic Life Support - $0 per call
Resident, Advanced Life Support - $100 per call
Nonresident, Basic Life Support - $299 per call
Nonresident, Advanced Life Support - $387 per call
Is my ambulance ride to the hospital covered?
No. Medical transportation, emergency or non-emergency, is provided by a private company and will be billed separately.
Tell me about athletic or fitness programs for children.
Please visit the Human Services Division's website here.
Tell me about Fair Housing program.
HUD's Office of Fair Housing and Equal Opportunity has created a National Fair Housing Training Academy that will help curb housing discrimination by strengthening enforcement of the nation's fair housing laws. More than 500 fair housing investigators will undergo training through the academy, which will include courses in investigation and conciliation techniques, fair housing case management, and civil rights law.
For more information contact the Office of Fair Housing and Equal Opportunity (FHEO) at (800) 669-9777.
There is a property in my neighborhood that is not maintained and I’m worried that it will affect property values. Can anything be done?
Please contact the Code Enforcement Division at (909) 447-3557.
What is the City phone number?
The City's general information number is (909) 626-8571.
What is the Paramedic Subscription Program?
For just $24 per year or $4 per trash and sewer billing cycle for residential subscribers or $50 per year for businesses with 15 or fewer employees and $100 per year for businesses with 16 or more employees, you may subscribe to Montclair Fire Department-provided Emergency Medical Services (EMS). This program includes all Basic Life Support services and Advanced Life Support (paramedic) services provided by the Fire Department.
Under no circumstances will the delivery and application of available Paramedic services provided by the Montclair Fire Department be delayed or refused based upon a person's or businesses participation in the Paramedic Subscription Program or their ability to pay.
All Montclair residents and businesses have the opportunity to participate in the Paramedic Subscription Program. Membership provides unlimited use of the EMS services provided by the Montclair Fire Department for the subscribers and their family members and for the business owners and their employees.
Where can I get CPR classes?
There are two places you can contact for CPR classes; 1). American Red Cross at (909) 986-6651 2). Baldy View ROP AT (909) 624-0063.
However, prior to any business in the City of Montclair engaging in the sale of alcoholic beverages, a Conditional Use Permit (CUP) shall be reviewed and approved by the Planning Commission. You may download and print the CUP application. Information on additional submittal requirements is available from the Planning Division.
Who is covered if I subscribe to the Paramedic Program?
Immediate family members of the subscribing member and employees of the subscribing business during business hours.
Who is eligible to join the Paramedic Subscription Program?
Any resident or business within Montclair's city limits or within the unincorporated area of San Bernardino County protected by the contract by the Montclair Fire Department.
Will I be responsible for any of the charges if I become a Paramedic Subscription Program subscriber?
No. You will not be responsible for any Fire Department charges. However, your insurance carrier, Medicare, or Medical will be billed and any payments from them will be considered payment in full. Non-subscribers will be billed for the full amount of the services received by the Montclair Fire Department.
Will the Fire Department still respond if I do not subscribe to the Paramedic Subscription Program?
Yes, the Fire Department will respond to any and all calls for assistance.