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Emergency Information
What do I do to prepare for an earthquake or other natural disaster?
Where are the public disaster shelters?
How do/when should I shut off the gas to my house?
A water main has broken.
A fire hydrant has been hit by a car.
A fire hydrant has been opened.
How do I contact FEMA/state disaster agencies?
General Emergency Management Information
Can I call 9-1-1 from my cell phone?
There is a large swarm of bees on my property, what do I do?
What information should I have when reporting a 9-1-1 emergency?
 
 

What do I do to prepare for an earthquake or other natural disaster?
The first 72 hours after a major emergency or disaster are critical. Electricity, gas, water, and telephones may not be working. In addition, public safety services such as police and fire departments will be busy handling serious crises. You should be prepared to be self-sufficient able to live without running water, electricity and/or gas, and telephones for at least three days following a major emergency. To do so, keep on hand in a central location the following:

      Essentials

  • Water 1 gallon per person per day (a week's supply of water is preferable)
  • Water purification kit 
  • First aid kit, freshly stocked
  • First aid book
  • Food
  • Can opener (non-electric)
  • Blankets or sleeping bags
  • Portable radio, flashlight and spare batteries
  • Essential medications
  • Extra pair of eyeglasses
  • Extra pair of house and car keys
  • Fire extinguisher A-B-C type
  • Food, water and restraint (leash or carrier) for pets
  • Cash and change
  • Baby supplies: formula, bottle, pacifier, soap and baby powder, clothing, blankets, baby wipes, disposable diapers, canned food and juices.
      Sanitation Supplies

  • Large plastic trash bags for waste; tarps and rain ponchos
  • Large trash cans
  • Bar soap and liquid detergent
  • Shampoo
  • Toothpaste and toothbrushes
  • Feminine hygiene supplies
  • Toilet paper
  • Household bleach
  • Sturdy shoes
  • Heavy gloves for clearing debris
  • Candles and matches
  • Light sticks
  • Change of clothing
  • Knife or razor blades
  • Garden hose for siphoning and firefighting
  • Tent
  • Communication kit: paper, pens, stamps
      Cooking

  • Plastic knives, forks, spoons
  • Paper plates and cups
  • Paper towels
  • Heavy-duty aluminum foil
  • Camping stove for outdoor cooking (caution: before using fire indoors)
      Tools and Supplies

  • Axe, shovel, broom
  • Adjustable wrench for turning off gas
  • Tool kit including a screwdriver, pliers and a hammer
  • Coil of 1/2" rope
  • Plastic tape, staple gun and sheeting for window replacement
  • Bicycle
  • City map

Where are the public disaster shelters?
The public disaster shelter site will vary depending on the type, severity, and location of the emergency. In coordination with the American Red Cross, the Montclair Office of Emergency Services will establish an appropriate shelter location and notify the public via the public broadcast system and/or public safety services.

How do/when should I shut off the gas to my house?
Typically you should never shut off the gas to your house.  For additional information contact The Gas Company at (800) 427-2200 or visit their website at www.socalgas.com.

A water main has broken.
If life or property is in immediate danger call 9-1-1.  Otherwise contact the Monte Vista Water District at (909) 624-0035, www.mvwd.org or the Montclair Fire Department (909) 447-3540.

A fire hydrant has been hit by a car.
If life or property is in immediate danger call 9-1-1.  Otherwise contact the Monte Vista Water District at (909) 624-0035, www.mvwd.org, or the Montclair Fire Department at (909) 447-3540.

A fire hydrant has been opened.
If life or property is in immediate danger call 9-1-1.  Otherwise contact the Monte Vista Water District at (909) 624-0035, www.mvwd.org or the Montclair Fire Department (909) 447-3540.

How do I contact FEMA/state disaster agencies?
FEMA

U.S. Fire Administration

16825 S. Seton Avenue
Emmitsburg, MD 21727

Voice: (301) 447-1000
FAX: (301) 447-1346
ADMISSIONS FAX: (301) 447-1441

Or visit: http://www.usfa.fema.gov


California Office of Emergency Services (OEC)

Governor's Office of Emergency Services

P.O. Box 419047
Rancho Cordova, CA 95741-9047

Warning Center (24 hour) - (916) 845-8911
Fax Number - (916) 845-8910

Or visit: http://www.oes.ca.gov/Operational/OESHome.nsf/1?OpenForm

General Emergency Management Information
For local emergency management information contact the Montclair Fire Department at (909) 447-3540.

For national emergency management information contact the Federal Emergency Management Agency (800) 621-3362 www.fema.gov.

Can I call 9-1-1 from my cell phone?
911 calls from cellular phones are answered by California Highway Patrol (CHP) personnel and routed to the proper agency.  911 personnel do not know the location from where you are calling.  It is important to know your cell phone number, and be aware of your surroundings so you can tell the dispatcher where you are.  Ideally, street names and addresses should be provided.  If this is impossible, look for major landmarks.  Since most cell phone calls are made from moving vehicles, callers should inform the dispatcher when they change locations. 

There is a large swarm of bees on my property, what do I do?
If this is an emergency dial 9-1-1.  For non-emergency situations you can call West Valley Mosquito and Vector Control District at (909) 635-0307.

Swarms of bees is a phenomena that is most likely in the spring and fall each year. Swarms develop when a hive gets too full or crowded. The bees in the old hive make a new queen and she flies off with most of the younger bees of the colony to find a new place to live. The swarm lands on something that will enable them to stay huddled together while a few scout bees fly on to try to locate a suitable place to build a new hive. Because a swarm is in essence a group of homeless bees, they have nothing to protect. So, they are not likely to sting anything because they do not feel defensive. As for making them leave, it is best to let them stay put. Swatting at them could anger them and make them feel threatened into stinging. But just make sure that you have secured your property so that they do not feel like it would be a good place to build. And keep a watch while the swarm is near to see that the scouts haven't located a place near where people and pets will be. That way, the scout bees will keep looking until they find a place further away that is less likely to be disturbed by people and animals.

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What information should I have when reporting a 9-1-1 emergency?
911 is dedicated to calls for emergency aid, such as a traffic accident, fires or calls for paramedic service, a crime in progress, imminent threat to life, bodily injury, or major property damage or loss.  

 When Reporting an Emergency:

  • Remain calm and speak slowly and clearly while explaining the type of emergency you are reporting.
  • The dispatcher will ask you questions concerning the type of emergency you are reporting.  The answers you provide will be relayed to the responding emergency personnel.
  • The dispatcher will request your name.
  • Give your location, if different from the scene of the emergency.
  • Stay on the line while the dispatcher processes the call.  You may need to provide additional information or to receive instruction from the dispatcher.


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