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Bill, Tax & Fee payments
My water bill is incorrect.  Who do I contact?
My electric bill is wrong.
My gas bill is wrong.
I havenít received my (water, electric, gas) bill this month.
I want to report a gas leak.
I want to report bad tasting/looking water.
How will I be notified about rolling blackouts?
I have a question about my property or real estate taxes.
Can I pay property taxes online?
I have a question about my State Taxes.
I have a question about my Federal Taxes.
I have a complaint about my cable bill.
I have a complaint about my gas, electric, water, telephone, cable, service.
I have a question about a bill from the city.
Where can I make my Utility Services payment?
 
 

My water bill is incorrect.  Who do I contact?
Contact Monte Vista Water District at:

10575 Central Avenue
Montclair, CA 91763 

Phone: (909) 624-0035
Fax: (909) 624-4725

http://www.mvwd.org

My electric bill is wrong.
Contact Southern California Edison at (800) 409-2365.

This 24-hour service is available every day of the week.

http://www.sce.com

My gas bill is wrong.
Contact Southern California Gas Company at:

Call (800) 427-2200 for Residential Customers

Call (800) 427-2000 for Commercial & Industrial Customers

Call (800) 772-5050 for Interactive Voice Response Self Service Option

Call (800) 342-4545 for information in Spanish

Customer Service Representatives are available 24 hours a day, 7 days a week for routine and emergency service requests. For Web site questions and for inquiries regarding rebates and other programs, they are available Monday through Friday from 7:00 a.m. to 7:00 p.m.

http://www.socalgas.com

I havenít received my (water, electric, gas) bill this month.
For your water bill contact Monte Vista Water at (909) 624-0035.

Or visit: www.mvwd.org/



For your electric bill contact Southern California Edison at (800) 409-2365. This 24-hour service is available every day of the week.

Or visit: www.sce.com



For your gas bill contact Southern California Gas Company at:
Call (800) 427-2200 for Residential Customers

Call (800) 427-2000 for Commercial & Industrial Customers

Call (800) 772-5050 for Interactive Voice Response Self Service Option

Call (800) 342-4545 for information in Spanish

Customer Service Representatives are available 24 hours a day, 7 days a week for routine and emergency service requests. For Web site questions and for inquiries regarding rebates and other programs, they are available Monday through Friday from 7:00 a.m. to 7:00 p.m.

Or visit: www.socalgas.com

I want to report a gas leak.
For any suspected gas emergency, or questions regarding a gas odor or carbon monoxide, please call Southern California Gas Company immediately at (800) 427-2200.

http://www.socalgas.com

I want to report bad tasting/looking water.
Contact Monte Vista Water District at:

10575 Central Avenue
Montclair, CA 91763 

Phone: (909) 624-0035
Fax: (909) 624-4725

Or visit Monte Vista Water District's website:

http://www.mvwd.org/asp/Site/CustomerService/water_quality.asp

How will I be notified about rolling blackouts?
Please visit the Southern California Edison website for rotating outages information.

I have a question about my property or real estate taxes.
Contact the County of San Bernardino Tax Assessor by calling (909) 387-6700.  Or you may inquire about your property tax online at:

http://www.sbcounty.gov/assessor/sbca2/OnlineServices/os.htm

Can I pay property taxes online?
Services for payment of taxes online are available through the County of San Bernardino Website at: http://www.co.san-bernardino.ca.us/ttc/tr/

I have a question about my State Taxes.
Contact the Franchise Tax Board by calling (800) 852-5711 or visit their Website at: http://www.ftb.ca.gov/

I have a question about my Federal Taxes.
Contact the Internal Revenue Service by calling (805) 829-1040 or visit their Website at: http://www.irs.ustreas.gov/

I have a complaint about my cable bill.
Contact Time Warner Cable at (888) 892-2253 or visit their Website at: www.timewarnercable.com

I have a complaint about my gas, electric, water, telephone, cable, service.
For your water bill contact Monte Vista Water at (909) 624-0035.

Or visit: www.mvwd.org/



For your electric bill contact Southern California Edison at (800) 409-2365. This 24-hour service is available every day of the week.

Or visit: www.sce.com



For your gas bill contact Southern California Gas Company at:
Call (800) 427-2200 for Residential Customers

Call (800) 427-2000 for Commercial & Industrial Customers

Call (800) 772-5050 for Interactive Voice Response Self Service Option

Call (800) 342-4545 for information in Spanish

Customer Service Representatives are available 24 hours a day, 7 days a week for routine and emergency service requests. For Web site questions and for inquiries regarding rebates and other programs, they are available Monday through Friday from 7:00 a.m. to 7:00 p.m.

Or visit: http://socalgas.com


For your cable bill contact Time Warner Cable at (888) 892-2253.

Or visit: www.timewarnercable.com


For your telephone bill contact your telephone provider with the number listed on your monthly bill.

I have a question about a bill from the city.
For sewer and trash billing questions contact Customer Service at (909) 625-9472.

Where can I make my Utility Services payment?
You can pay your trash and sewer bill at City Hall Monday through Thursday between the hours of 7:00 a.m. to 6:00 p.m.  City Hall is located at 5111 Benito Street. 

Or you can make your Trash & Sewer payments online with your credit card. To pay your bill online, click the following link: http://www.cityofmontclair.org/about/online_bill_pay.asp 

Any payments made after 5:00 p.m. will be applied on the following business day.


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