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Roads & Streets
I want to complain about potholes.
My street sign is missing or damaged.
The traffic lights are out.
A street light is out.
How long is the construction at “XXXX” going to last?
How can I avoid congested areas?
How can I avoid construction zones?
I want to request a stop sign.
I want to report a pothole.
The pavement is broken.
I want to request a no parking zone.
I need to have the colored curb repainted.
I need my street address repainted.
I would like a speed bump installed on my street.
There is a leaky fire hydrant on my street.
Why aren't there speed bumps on City streets?
Where can I obtain traffic count information?
Are street sweeping restrictions enforced on holidays?
Can I trim or cut down my parkway tree?
How do I know if a tree in front of my property is my responsibility or the City's? 
 
 

I want to complain about potholes.
Contact the Public Works Operations Division Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9465.

My street sign is missing or damaged.
To report a missing or damaged sign, contact the Public Works Operations Division Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9465.

The traffic lights are out.
If a traffic signal light is out or malfunctioning, please contact the Public Works Engineering Division at (909) 625-9441.  The outage should also be reported to the Police Department at (909) 621-4771, as it may constitute a traffic safety hazard.

A street light is out.
Most streetlights in the City are owned and maintained by Southern California Edison Company.  The exceptions are those streetlights at signalized intersections and those streetlights on the Central Avenue bridge over the Union Pacific railroad tracks.  Reports may be made to the Engineering Division of Public Works at (909) 625-9440.

You may also report street light outage directly to Southern California Edison Company by clicking here.

How long is the construction at “XXXX” going to last?
Most construction projects in the City involve City, utility company, or private development work. Contact the Engineering Division of Public Works at (909) 625-9444 to determine the type of project and the anticipated duration.

How can I avoid congested areas?
When road construction is continuous and expected to last for more than a few days, notices are typically posted a few days in advance of the work being done to advise motorists to use alternate routes.  It is always best to avoid the construction area by using alternate routes when available.  If alternate routes are not available, leave earlier in order to arrive at your destination in time.

How can I avoid construction zones?
When construction is continuous and expected to last for more than a few days, notices are typically posted a few days in advance of the work being done to advise motorists to use alternate routes.  It is always best to avoid the construction area by using alternate routes when available.  If alternate routes are not available, leave earlier in order to arrive at your destination in time.

I want to request a stop sign.
Stop signs are placed at locations where, based on traffic volumes, sight-distance conditions, or other factors, they are required for traffic safety.  They are not an effective method to reduce speeding and are, in fact, illegal when installed solely for that purpose.  Please contact the City Engineer at (909) 625-9441.

I want to report a pothole.
Please contact Public Works Operations Division Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9465. 

The pavement is broken.
Please report any problems to Public Works Operations Division Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9465.

I want to request a no parking zone.
Most public streets in the City are wide enough to accommodate parking on both sides of the street.  In some cases, however, the extent of on-street parking may make two-way traffic difficult or cause sight-distance problems making it difficult to see opposing traffic when exiting a driveway.  In these situations it may be necessary to restrict parking.  The City Engineer may find it necessary to paint red curb near the driveway to improve sight-distance.  The City Engineer may be contacted at (909) 625-9441 for requests to consider no parking zones.

I need to have the colored curb repainted.
Please contact the Public Works Operations Division Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9465 to request to have the curb repainted.

I need my street address repainted.
The City does not provide this service. Private charitable organizations will repaint a street address to raise funds. If you are contacted to have your address repainted, please verify the organization has a business license and a permit.  If you have any questions please contact the Operations Division Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9465.

I would like a speed bump installed on my street.
Speed bumps or speed humps have been used in some communities as a means to reduce speeding through residential neighborhoods.  Their effectiveness, however, has not been proven.  Those inclined to speed are not deterred by speed bumps.  They also have the potential for causing accidents.  They create problems for street sweeping operations and increase response times for emergency vehicles.

There is a leaky fire hydrant on my street.
If the leaking fire hydrant is causing an immediate hazard contact the fire department by calling 9-1-1.  If the fire hydrant is only a nuisance, contact the Monte Vista Water District at (909) 624-0035.  See the attached link for futher information on the Monte Vista Water District.

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Why aren't there speed bumps on City streets?
Their effectiveness has not been proven. Those inclined to speed are not deterred by speed bumps. They also have the potential for causing accidents. They create problems for street sweeping operations and increase response times for emergency vehicles.

Where can I obtain traffic count information?
Traffic counts may be obtained from our Traffic Count Webpage.

Are street sweeping restrictions enforced on holidays?
No, the restrictions are not enforced because there is no street sweeping on those days.

Holidays include New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas.

Can I trim or cut down my parkway tree?
Parkway or street trees are maintained by the City.  Please contact the Public Works Operations Division Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9465 or fill out the Tree Service Request form below and forward to City Hall.

Tree Service Request

How do I know if a tree in front of my property is my responsibility or the City's? 
Please contact the Public Works Operations Division Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9465.  If necessary, an inspector will schedule a visit to your property to make the determination.


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