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General
What are City Hall Hours?
I want to complain about uncollected trash.
How do I leave a message for a Council Member?
The water pressure has dropped in my neighborhood.
Telephone number of Human Resources Hotline.
What school districts serve Montclair?
Who are the City's Federal, State and Local Representatives?
Who is the City's cable provider?
What are the City's closed holidays for 2014?
When are where are the City Council meetings conducted?
Where is City Hall?
What is the City phone number?
How do I contact the County of San Bernardino?
Where is the Finance Department located?
What happens if my trash day falls on a holiday?
What are the Planning Division's hours?
Do you have Internet access?
Do you have programs for children?
Do you carry tax forms?
How can I get a copy of a Montclair Municipal Code Section?
Where and how do I file a Small Claims Action?
What do I do if I have a problem/question about a City tree, sewer lateral, or a public sidewalk?
Where can I get a copy of a birth certificate, marriage license information, or a death certificate?
My neighbor's tree is hanging over my yard, what can I do?
Can I fax my employment application?
Who can I call about my cable bill/service?
Do you accept interest cards for employment?
Do you accept employment applications for positions that are not open?
Can I e-mail my employment application?
How often do you recruit for a particular position?
How do I contact the County of San Bernardino Personnel Department?
Where can I get first aid classes?
Where can I get CPR classes?
What should I do during an earthquake?
Can I view the Montclair Municipal Code online?
When does the City's Planning Commission meet?  Can I attend?
How do I dispose of a Christmas tree?
What is the Habitat for Humanity ReStore?
How often may I have a Yard Sale?
 
 

What are City Hall Hours?
City Hall is open Monday through Thursday 7:00 a.m. to 6:00 p.m.

Calendar

I want to complain about uncollected trash.
Contact Customer Service at (909) 625-9472.

How do I leave a message for a Council Member?
Mayor Paul Eaton - (909) 625-9400

Mayor Pro Tem Carolyn Raft - (909) 625-9400

Council Member J. John Dutrey - (909) 625-9401

Council Member Leonard Paulitz - (909) 625-9401

Council Member Bill Ruh - (909) 625-9401

The water pressure has dropped in my neighborhood.
Contact Monte Vista Water District at:

10575 Central Avenue
Montclair, CA, 91763 

Phone: (909) 624-0035
Fax: (909) 624-4725

Or visit their website at:

http://www.mvwd.org/asp/Site/About/mission_and_description.asp

Telephone number of Human Resources Hotline.
(909) 625-9427

What school districts serve Montclair?
Elementary and middle schools (grades K-8) in Montclair are served by the Ontario-Montclair School District.  High schools (grades 9-12) are under the jurisdiction of the Chaffey Joint Union High School District.

Who are the City's Federal, State and Local Representatives?
FEDERAL GOVERNMENT

President Barack Obama (D)
Office: (202) 456-1414 | Fax: (202) 456-2461
president@whitehouse.gov  

The White House
1600 Pennsylvania Avenue
Washington, DC 20500

Vice President  Joseph Biden(D)
Office: (202) 456-1414 | Fax: (202) 456-2461
vice.president@whitehouse.gov
                                      

Old Executive Office Building
17th and Pennsylvania Avenue
Washington, DC 20500

Senator Barbara Boxer (D)
U.S. Senate
Office: (951) 684-4849| Fax: (202) 228-3868
Office: (202) 224-3553

senator@boxer.senate.gov

3403 Tenth St, Suite 704| Riverside, CA 92501
U.S. Senate - 112 Hart Senate Office Building | Washington, DC 20510-0504

Senator Dianne Feinstein (D)
U.S. Senate
Office: (619) 231-9712| Fax: (619) 231-1108
Office: (202) 224-3841                                                                         http://feinstein.senate.gov/email.html                           

750 B. Street | San Diego, CA 92101
U.S. Senate - 331 Hart Senate Office Building | Washington, DC 20510-0504


CALIFORNIA STATE GOVERNMENT

Governor Jerry Brown (D)
Office: (916) 445-2841 | Fax: (916) 558-3160
http://www.governor.ca.gov/governor.governor.ca.gov  

 State Capitol Building | Sacramento, CA 95814

State Senator Gloria Negrete McLeod (D)
State Senate - 32nd District
Office: (909) 621-2783 
Office: (916) 651-4032
http://dist32.casen.govoffice.com/                                                                                  4959 Palo Verde St., Ste 100B | Montclair, CA 91763
State Capitol, Room 2059 | Sacramento, CA 95814

Assembly Member Norma Torres (D)
State Assembly - 61st District
Office: (909) 902-9606 
Office: (916) 319-2061
http://democrats.assembly.ca.gov/members/a61/                                                             
13160 7th St. | Chino, CA 91710
State Capitol, Room 3091 | Sacramento, CA 94249


SAN BERNARDINO COUNTY GOVERNMENT

Supervisor Gary Ovitt (R)
County Supervisor, District 4

Office: (909) 465-1895                                                                                              
Office: (909) 387-4866
14010 City Center Drive Chino Hills, CA 91709
385 N. Arrowhead Avenue, 5th Floor | San Bernardino, CA 92415

Who is the City's cable provider?
Time Warner Cable (888) 892-2253

What are the City's closed holidays for 2014?

New Year’s Day

Wednesday, January 1, 2014

Martin Luther King, Jr. Day

Monday, January 20, 2014

Presidents’ Day

Monday, February 17, 2014

Memorial Day

Monday, May 26, 2014

Independence Day

Thursday, July 3, 2014

Labor Day

Monday, September 1, 2014

Veterans Day

Tuesday, November 11, 2014

Thanksgiving Day

Thursday, November 27, 2014

Christmas Eve Day*

Wednesday, December 24, 2014

Christmas Day

Thursday, December 25, 2014

New Year’s Eve Day*

Wednesday, December 31, 2014

New Year’s Day

Thursday, January 1, 2015

*City offices are open to the public from 7:00 a.m. to 1:00 p.m.


When are where are the City Council meetings conducted?
City Council meetings are held the first and third Mondays of each month in the Council Chambers at City Hall.

Calendar

Where is City Hall?
City Hall is located at 5111 Benito Street, between Central and Monte Vista Avenues.

What is the City phone number?
The City's general information number is (909) 626-8571.

How do I contact the County of San Bernardino?
For County of San Bernardino contact information visit their website at:

http://www.co.san-bernardino.ca.us

Where is the Finance Department located?
The Finance Department is located in City Hall at 5111 Benito Street, Montclair, CA 91763

What happens if my trash day falls on a holiday?
If the holiday falls on a weekday your trash will be delayed one day.  The most common holidays that trash is not picked up are New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day.  Remember, it only effects your trash day if the above holidays fall on a weekday.

What are the Planning Division's hours?
Montclair City Hall is open Monday through Thursday, 7:00 a.m. to 6:00 p.m.  The Planning Division counter is located in the main lobby of City Hall and is open from 7:00 to 9:00 a.m. and 4:00 to 5:30 p.m.  Appointments are also available outside of regular counter hours by calling (909) 625-9477.  

Do you have Internet access?
FREE public access to the Internet is available at all San Bernardino County Library branches.

See link below for more information on the San Bernardino County Library services:

http://www.sbcounty.gov/library/resources/main.htm

Do you have programs for children?
Yes, please see the Human Services Division of this website at:

http://www.cityofmontclair.org/depts/human_services/activities_classes/youth.asp

Do you carry tax forms?

No, the City of Montclair does not carry tax forms.  The tax forms are available at the IRS website:  http://www.irs.gov/Forms-&-Pubs


How can I get a copy of a Montclair Municipal Code Section?
You may access the Montclair Municipal Code at: http://ordlink.com/codes/montclair/index.htm

Or you may contact the Deputy City Clerk at (909) 625-9416

Where and how do I file a Small Claims Action?
Below is information regarding Small Claims Court from the San Bernardino Superiour Court:


What is Small Claims Court?

Small claims court is a special court where disputes are resolved quickly and inexpensively. The rules are simple and informal. The person who sues is the plaintiff. The person who is sued is the defendant. In small claims court, you may ask a lawyer for advice before you go to court, but you cannot have a lawyer in court.

Your claim cannot be for more than $5000. If you have a claim for more than this amount, you may file a limited civil case or you may sue in the small claims court and give up your right to the amount over $5000. You cannot, however, file more than two cases in small claims court for more than $2500 each during a calendar year.


Who Can File A Claim?

You must be at least 18 years old to file a claim. If you are not yet 18, you may ask the court to appoint a guardian ad litem. This is a person who will act for you in the case. The guardian ad litem is usually a parent, relative or an adult friend. A person who sues in small claims court must first make a demand if possible. This means that you have asked the defendant to pay, and the defendant has refused. If your claim is for possession of property, you must ask the defendant to give you the property.

Unless you fall within two technical exceptions, you must be the original owner of the claim. This means that if the claim is assigned, the buyer cannot sue in the small claims court. You must also appear at the small claims hearing yourself unless you filed the claim for a corporation or other entity that is not a natural person.

If a corporation files a claim, an employee, officer, or director must act on its behalf. If the claim is filed on behalf of an association or other entity that is not a natural person, a regularly employed person of the entity must act on its behalf.


Small Claims Court Checklists

For the Plaintiff                                                                               
Contact the other party to discuss and try to resolve the problem. Consider mediation or other informal dispute resolution services.

  • Familiarize yourself with small claims court procedures. 
  • Determine the exact amount in dispute. 
  • (a) File a claim form and pay the filing fee (Form: Plaintiff’s Claim and Order to Defendant), or (b) if you are a business, file a Fictitious Business Name Declaration if appropriate. 
  • Arrange for service of process on each defendant (make sure the Proof of Service form is returned to court before hearing; make sure minimum days of notice met.) 
  • Prepare for court (organize your thoughts, collect evidence, talk to witnesses). 
  • Keep communication open; try to resolve the dispute with the other party before hearing. 
  • Attend the hearing and present your case.

For the Defendant

  • Contact the plaintiff and try to work out dispute. Suggest or agree to try mediation or other informal dispute resolution methods.
  • Familiarize yourself with the small claims court procedures. 
  • If you have a claim against the plaintiff, consider resolving it at the same hearing (File the form called Defendant’s Claim and Order to Plaintiff.) 
  • Prepare for the court hearing (organize your thoughts, collect evidence, talk to witnesses) 
  • Keep communication open; try to resolve the dispute before the hearing. 
  • If you owe money, try to either pay it or work out a payment plan. 
  • If necessary, ask the court to postpone hearing to let you and the plaintiff resolve the dispute informally. 
  • Try to avoid a court judgment from being entered against you since it may appear on your credit record. 
  • Attend the hearing and present your defense.


Where Can You File Your Claim?

You must sue in the right court and judicial district. This rule is called venue. If you file your claim in the wrong court, the court will dismiss the claim unless all defendants personally appear at the hearing and agree that the claim may be heard. The right district may be:
  • Where the defendant lives or where the business involved is located; 
  • Where the damage or accident occurred; 
  • Where the contract was signed or carried out; 
  • If the defendant is a corporation, where the contract was signed; 
  • For a retail installment account or sales contract or a motor vehicle finance sale— 
  • Where the defendant lives; 
  • Where the buyer (defendant) lived when the contract was entered into; 
  • Where the buyer (defendant) signed the contract; or 
  • Where the goods or vehicle are permanently kept.

Visit the Superior Courts website at http://www.co.san-bernardino.ca.us/courts/ for venue information.


Who Will Hear Your Case?

Your case will be heard by a small claims court commissioner, a temporary judge, or a judge. A commissioner has all the responsibilities and powers of a judge. A temporary judge (judge pro tem) is an attorney who volunteers his or her time to hear and decide cases. A temporary judge also has all the responsibilities and powers of a judge. At the beginning of the court session you may object to the temporary judge and ask that your case be heard by a judge. The judge may decide the case at the time of the hearing or mail the decision to the parties later.


Notifying The Defendant Of The Claim

You must make sure the defendant finds out about your lawsuit. This has to be done according to the rules or your case may be dismissed or delayed. The correct way of telling the defendant about the lawsuit is called service of process. This means delivering to the defendant a copy of the claim. You cannot do this yourself. There are four ways to serve the defendant:

Service by a Law Officer

  •  A fee will be charged.

Process Server 

  • You may ask anyone who is not a party in your case and who is at least 18 years old to serve the defendant. 
  • Registered process servers will do this for you for a fee.

Certified Mail 

  • You may ask the clerk of the court to serve the defendant by certified mail for a fee. 
  • You should check back with the court prior to the hearing to see if the receipt for certified mail was returned to the court.

Substituted Service 

  • This method lets you serve another person instead of the defendant under certain circumstances. 
  • You must follow the procedures exactly. 
  • You may also wish to use the marshal or sheriff or a registered process server.

No matter which method of service you choose, you must be sure to follow all of the required procedures which you can find on the County of San Bernardino's court web page located at http://www.sbcounty.gov/courts/.

 

What do I do if I have a problem/question about a City tree, sewer lateral, or a public sidewalk?
Contact the Engineering Division of Public Works at (909) 625-9440.

Where can I get a copy of a birth certificate, marriage license information, or a death certificate?
Birth, marriage, and death certificates are only availabe at:

San Bernardino County
Hall of Records
222 Hospitality Lane
San Bernardino, CA 92415
(909) 387-8322 

or click on the following link:

https://www.co.san-bernardino.ca.us/acr/sb.htm

My neighbor's tree is hanging over my yard, what can I do?
This is a civil matter which the City has no jurisdiction. Try to resolve the matter by talking to your neighbor and explaining the problem.  You can also trim up to your property line any branches that overhang or encroach on to your side of the property line.  However, you may not discard any of the cuttings on to your neighbor's property.

Can I fax my employment application?
No, an original application and signature is required for all employment applications submitted.

Who can I call about my cable bill/service?
Contact Time Warner Cable at (888) 892-2253.

Do you accept interest cards for employment?
Yes, interest cards are available at City Hall.

Do you accept employment applications for positions that are not open?
No, applications are accepted only for posted positions.

Can I e-mail my employment application?
No, original application and signature are required for employment applications.

How often do you recruit for a particular position?
Recruitments are held on an as-needed basis when a position becomes available.

How do I contact the County of San Bernardino Personnel Department?
San Bernardino County Personnel Department is located at:

157 West Fifth Street
San Bernardino, CA 92415-0440 
(909) 387-8304

Or you may visit their website at: http://www.co.san-bernardino.ca.us/hr/

Where can I get first aid classes?
The American Red Cross offers classes in first aid. For information, call (909) 986-6651.

Click to View

Where can I get CPR classes?
There are two places you can contact for CPR classes; 1). American Red Cross at (909) 986-6651  2). Baldy View ROP AT (909) 624-0063.

Click to View

What should I do during an earthquake?
If you are indoors, stay there. Get under a desk or table, or crouch down along an inside wall or hallway. If you are outdoors, get into an open area away from trees, buildings, walls or power lines. If you are driving, pull your car to the side of the road and stop. Avoid overpasses or power lines. Remain inside until shaking is over. If you are in a high-rise building, stay away from windows and outside walls. Get under a table. Do not use elevators.

See the attached link for more information on earthquakes and preparedness.

Click to View

Can I view the Montclair Municipal Code online?
Yes, Montclair's Municipal Code can be accessed through the following link: https://library.municode.com/index.aspx?clientId=16497 

When does the City's Planning Commission meet?  Can I attend?
The Planning Commission meets on the second and fourth Mondays of each month at 7:00 p.m. in the Council Chambers, 5111 Benito Street.  (The second meeting in December is typically cancelled because of the holidays.)  The public is invited to attend and participate in the process.

How do I dispose of a Christmas tree?
Each year Montclair provides a Christmas Tree Recycling Program.  Beginning the first weekday after Christmas and through the first week in January, trees can be placed curbside.  Please remove all stands, ornaments, tinsel, plastic, nails, and other objects from trees before setting them out.  Flocked trees will not be accepted in the recycling program.

A 40-yard dumpster is also placed during this time at Chino Basin Water Conservation District (CBWCD), 4594 San Bernardino Street, for businesses and residences without curbside collection service.

For more information or exact dates regarding the Christmas Tree Recycling Program, please contact our Sewer and Trash Customer Service Representative at (909) 625-9472.

What is the Habitat for Humanity ReStore?
Pomona Valley Habitat for Humanity's ReStore is a hardware/home improvement store that accepts "gently used" and new items.  Donations can be dropped off at the store during regular business hours or residents may call for a free pick-up (909/399-0202).  Please contact the store for donation restrictions.  The ReStore is open to the public and offers low cost home improvement materials for sale.  All proceeds go toward building homes for low income families.

A list of the types of donations the ReStore accepts is as follows:

- Hardware
- Doors
- Windows
- Insulation
- Lumber/Plywood/Sheetrock/Trim
- Carpeting
- Flooring
- Electrical
- Power, garden, and hand tools
- Home/Office/Furniture
- Plumbing/Bath
- Appliances
- Kitchen cabinets and counter tops
- Home furnishings
- Architectural items

The ReStore is located at 4609 Holt Boulevard, between Ramona and Monte Vista Avenues, and is open Tuesday through Friday from 10 a.m. to 6 p.m., and Saturday from 9 a.m. to 5 p.m.  For more information, please visit their website at http://www.habitatpv.org/restore.htm.  To view the ReStore's video on YouTube, click here.

Pomona Valley Habitat for Humanity is a non-profit, 501(c)(3) organization and all donations are tax-deductible to the fullest extent allowed by the Internal Revenue Service.

How often may I have a Yard Sale?
Yard Sales are allowed only on the first full weekends (Friday-Sunday) of the months of February, May, August and November.  Permits are required for Yard Sales and are available at City Hall from 7 a.m. to 5:30 p.m., Monday through Thursday before each Yard Sale weekend.  Two Yard Sale signs are provided with each permit and residents may purchase up to two additional signs for $1 each.  Signs may not be attached to traffic signs, trees, utility poles, traffic signal poles or placed in street medians or on City property.  Homemade signs are NOT permitted.  A summary of Yard Sale regulations can be viewed by clicking on the link below.  For further information, contact the Community Development Department at (909) 625-9477.

Yard Sale Regulations


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